“Hi Andrew,

I would like to express my appreciation on you work done in handling our
computer issue at our Lansdowne store and Robson store.

You have made a perfect demonstration on handling computer problems
professionally and you have tried every possible way to fulfill our needs.

You not only behave professionally, but also (1) helped to buy the
wires we needed, (2) Rushed from our Robson store to your workshop then
our Lansdowne store, (3) you sent back the HD to Robson store at your own
cost. Everything you done is making a better customer experience for me
and my co-workers. Besides, you have charged affordable fee comparing to
rest of the market in Vancouver area. We will definitely ask for your
help installing new computer units by the time it arrives next week.

I pray for you to always do well, grow fast, and be successful in Cowboy
Computer Repair.

Yours Sincerely,

Jerry Wong

Operation Manager

Skylight Optical”