“Hi Andrew,

I would like to express my appreciation on you work done in handling our
computer issue at our Lansdowne store and Robson store.

You have made a perfect demonstration on handling computer problems
professionally and you have tried every possible way to fulfill our needs.

You not only behave professionally, but also (1) helped to buy the
wires we needed, (2) Rushed from our Robson store to your workshop then
our Lansdowne store, (3) you sent back the HD to Robson store at your own
cost. Everything you done is making a better customer experience for me
and my co-workers. Besides, you have charged affordable fee comparing to
rest of the market in Vancouver area. We will definitely ask for your
help installing new computer units by the time it arrives next week.

I pray for you to always do well, grow fast, and be successful in Cowboy
Computer Repair.

Yours Sincerely,

Jerry Wong

Operation Manager

Skylight Optical”

“Andrew, Thanks for your patient help today getting my printer that has fax capability functioning to send a fax.  

Incredibly impressive that you traveled here from Richmond on short notice to help with this! 

Wishing you much success in your business and I'll call you again when home tech assistance is needed. 

Kind Regards, 

Gloria”

"Thanks for the service Andrew" -Moses

“Dear Andrew . I want to thank you for coming to my rescue about the computer
today. I send a help request to Bark, and you promptly contacted me and
came to fix it the same day. You were courteous and knew how to solve my
problem in a short time, very professional. I am a Senior
and not very good with technology, actually I am terrible. I can highly
recommend this company and will also tell my Senior friends
about the great help I got. I will definitely use only you for future
problems and thank you for today.

Rieke McRae”

(Pictured, a book she gave for a job well done!)